Notification of Data Security Incident
December 5, 2024 – On or around October 6, 2024, Drug and Alcohol Treatment Services, Inc. became aware of unauthorized activity on our network. Upon discovery, we took immediate action to secure the network and engaged a team of third-party specialists to investigate the incident. Our investigation determined that a limited amount of information may have been accessed in connection with this incident. There is no indication that any information has been fraudulently misused at this time or will be in the future.
Following a thorough analysis, the investigation determined that information contained in the affected files may have included a limited number of patients’ protected health information. The type of information contained within the affected data includes patient names, medical history and treatment information, health insurance information, and financial information.
At this time, we are not aware of any evidence to suggest that any information has been fraudulently misused. However, we were unable to rule out the possibility that the information could have been accessed. Therefore, in an abundance of caution, we are notifying potentially impacted individuals of this incident.
In response to this incident, Drug and Alcohol Treatment Services has partnered with forensic specialists to evaluate and reinforce existing security measures within its network and facilities to ensure optimal data security. Although Drug and Alcohol Treatment Services has no evidence of actual or attempted fraudulent misuse of information as a result of this incident, individuals are nonetheless encouraged to monitor their account statements and explanation of benefits forms for suspicious activity and to detect errors.
Drug and Alcohol Treatment Services has established a toll-free hotline to answer questions about the incident and to address related concerns. The number for the hotline is 1-833-799-4385. The hotline hours of operation are Monday through Friday from 8 AM to 8 PM EST, excluding holidays.